Dr. Mark Galland | Rex Wellness Center of Knightdale
Orthopaedic Specialists of North Carolina, a large independent group practice, is directly integrated into the Wellness Center of Knightdale that NexCore Group developed for Rex Healthcare in 2011-2012. Dr. Mark Galland discusses the Wellness Center design and his practice's collaboration with NexCore.
THE PROJECT
In 2010, Rex decided to build a fifth wellness center on its suburban ambulatory campus in Knightdale, NC, and called on NexCore Group to help make the project happen. The objectives of the project were to expand Rex's comprehensive array of medically and professionally supervised health services and fitness programs into Eastern Wake County, increase foot traffic and patient referrals on the Knightdale campus, and capture the full-time presence of a large orthopedic group, Orthopaedic Specialists of North Carolina (OSNC).
The OSNC wanted to be integrated into the wellness center to enhance its visibility and improve patient flow. NexCore worked closely with the architect to develop a creative design and financial solution that not only integrated the wellness center into the existing MOB but also provided the orthopedic suite with a direct connection to the wellness center. In addition, NexCore crafted an attractive lease agreement that enabled OSNC to make a full-time commitment to the Knightdale campus.
The 34,000 SF Rex Wellness Center of Knightdale, which was completed in 2012, includes three pools (lap, therapy and spa), steam/sauna/whirlpool room, large indoor track, group exercise and private personal training studios, state-of-the-art cardiovascular and weight training exercise equipment and child activity area. The center is staffed with registered dietitians, personal trainers, exercise physiologists, sports medicine professionals, and others dedicated to guiding members through the steps of personalized fitness programs
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RESULTS
According to Tom Williams, Rex Healthcare's Vice President of Ambulatory Services, the Wellness Center is averaging 10,000 visitors per month and 115 patient prospect tours of the MOB per month. In addition, since the Wellness Center opened in June 2012, Rex Family Practice has experienced a significant and sustained growth of new patients, and Rex Express Care has seen 10-15 percent of volume growth.